Final Update: Tuesday, 01 June 2021 15:51 UTC
We've confirmed that all systems are back to normal with no customer impact as of 06/01, 14:50 UTC. Our logs show the incident started on 06/01, 09:10 UTC and that during the 5 hours 40 minutes that it took to resolve the issue some customers may have experienced failed attempts when performing control plane CRUD operations in US Gov Virginia.
-Harshita
We've confirmed that all systems are back to normal with no customer impact as of 06/01, 14:50 UTC. Our logs show the incident started on 06/01, 09:10 UTC and that during the 5 hours 40 minutes that it took to resolve the issue some customers may have experienced failed attempts when performing control plane CRUD operations in US Gov Virginia.
- Root Cause: The failure was due to one of our backend dependent service.
- Incident Timeline: 5 Hours & 40 minutes - 06/01, 09:10 UTC through 06/01, 14:50 UTC
-Harshita
Updated Jun 01, 2021
Version 2.0