Experiencing Authenticating issues in Azure Portal for Many Data Types - 11/24 - Resolved

[Azure-Monitor-Team]

Final Update: Sunday, 24 November 2019 12:05 UTC

We've confirmed that all systems are back to normal with no customer impact as of 11/24, 11:10 UTC. Our logs show the incident started on 11/24, 07:47 UTC and that during the 3 hours & 23 minutes that it took to resolve the issue some of customers experienced issues authenticating into Azure services.

• Root Cause: The failure was due to an issue in Authentication service.
• Incident Timeline: 3 Hours & 23 minutes - 11/24, 07:47 UTC through 11/24, 11:10 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Naresh

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Initial Update: Sunday, 24 November 2019 11:32 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience issues authenticating into Azure services due to an Azure Active Directory issue.

• Work Around: None
• Next Update: Before 11/24 14:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Naresh

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