Experiencing Alerting failure issue in Azure Portal for Many Data Types - 09/12 - Resolved

Published Feb 19 2019 08:39 AM 154 Views
First published on MSDN on Sep 12, 2018
Final Update: Wednesday, 12 September 2018 20:39 UTC

We've confirmed that all systems are back to normal with no customer impact as of 09/12, 20:30 UTC. Our logs show the incident started on 09/12, 18:00 UTC and during that 2 hours & 30 minutes it took to resolve the issue where some customers would have experienced issue accessing Classic Alert Rules from South Central US regions in Azure Portal
  • Root Cause: The failure was due to an issue with one of our dependent platform services.
  • Lessons Learned: Fix has been deployed.  We do not expect a recurrence of this issue.
  • Incident Timeline:  09/12, 18:00 UTC through 09/12, 20:30 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

Initial Update: Wednesday, 12 September 2018 18:00 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience issue accessing classic alert rules from South Central Region in Azure Portal.
  • Work Around: None
  • Next Update: Before 09/12 22:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
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‎Feb 19 2019 08:39 AM
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