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Final Update: Thursday, 12 November 2020 02:17 UTC

We've confirmed that all systems are back to normal with no customer impact as of 11/12, 01:30 UTC. Our logs show the incident started on 11/11, 09:00 UTC and that during the 16 hours and 30 minutes that it took to resolve the issue customers may experience failure notifications when performing service management operations such as create and update for Azure Metric Alert Rules.
  • Root Cause: The failure was due to a dependent service.
  • Incident Timeline: 16 Hours & 30 minutes - 11/11, 09:00 UTC through 11/12, 01:30 UTC
We understand that customers rely on Metric Alerts as a critical service and apologize for any impact this incident caused.

-Eric Singleton

Update: Thursday, 12 November 2020 00:05 UTC

We continue to investigate issues within Metric Alerts. Initial findings point towards a dependent service. Some customers may experience failure notifications when performing service management operations such as create and update for Azure Metric Alert
  • Work Around: None
  • Next Update: Before 11/12 02:30 UTC
-Eric Singleton

Initial Update: Wednesday, 11 November 2020 21:46 UTC

We are aware of issues within Metric Alerts starting around 9 AM UTC and are actively investigating. Some customer using Azure Monitor may experience failure notifications when performing service management operations such as create and update for Azure Metric Alert Rules.
  • Work Around: None
  • Next Update: Before 11/12 00:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Eric Singleton