Final Update: Wednesday, 04 March 2020 09:51 UTC
We've confirmed that all systems are back to normal with no customer impact as of 03/04, 06:07 UTC. Our logs show the incident started on 03/04, 05:47 UTC and that during the 20 minutes that it took to resolve the issue some of customers may have experienced delay or missed metric alerts in West Europe region.
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Root Cause: The failure was due to one of the backend service.
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Incident Timeline: 20 minutes - 03/04, 05:47 UTC through 03/04, 06:07 UTC
We understand that customers rely on Metric Alerts as a critical service and apologize for any impact this incident caused.
-Satya
