Experiencing failures for Application Insights and Log Analytics - 12/07 - Resolved
Published Dec 06 2020 09:08 PM 1,854 Views
Final Update: Monday, 07 December 2020 08:34 UTC

We've confirmed that all systems are back to normal with no customer impact as of 12/07, 07:40 UTC. Our logs show the incident started on 12/07, 03:46 UTC and that during the ~4 hours that it took to resolve the issue, some customers may have experienced difficulties accessing and querying resource data. Additionally, customers may have experienced false-positive and/or missed alerts in North Europe region.
  • Root Cause: The failure was due to an upgrade into one of our back end systems.
  • Incident Timeline: 4 Hours - 12/07, 03:46 UTC through 12/07, 07:40 UTC
We understand that customers rely on Application Insights, Log Analytics and Log Search Alerts as a critical service and apologize for any impact this incident caused.

-Sandeep

Update: Monday, 07 December 2020 04:57 UTC

We continue to investigate issues within Log Search Alerts. Some customers using Log Search Alerts in North Europe may have experienced difficulties accessing and querying resource data. Additionally, customers may experience false positive and/or missed alerts. Initial findings indicate that the problem began at 12/07 03:46 UTC. We currently have no estimate for resolution.
  • Work Around: None
  • Next Update: Before 12/07 09:00 UTC
-Sandeep
Version history
Last update:
‎Dec 07 2020 12:57 AM
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