We've confirmed that all systems are back to normal with no customer impact as of 10/09, 07:00 UTC. Our logs show the incident started on 10/09, 05:55 UTC and that during the 1 hours & 5 minutes that it took to resolve the issue some customers in East US 2 region may have experienced issues with missed or delayed Log Search Alerts.
Root Cause: The failure was due to an issue with one of our back-end services.
Incident Timeline: 1 Hours & 5 minutes - 10/09, 05:55 UTC through 10/09, 07:00 UTC
We understand that customers rely on Log Search Alerts as a critical service and apologize for any impact this incident caused.