Final Update: Thursday, 21 May 2020 14:56 UTC
We've confirmed that all systems are back to normal with no customer impact as of 5/21, 13:15 UTC. Our logs show the incident started on 5/21, 12:15 UTC and that during the 1 hour that it took to resolve the issue some of customers may have experienced Delayed or Missed smart alerts issues in multiple regions.
- Root Cause: The failure was due to an issue in one of our dependent services.
- Incident Timeline: 1 Hour - 5/21, 12:15 UTC through 5/21, 13:15 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Madhuri