Final Update: Friday, 21 August 2020 17:48 UTC
We've confirmed that all systems are back to normal with no customer impact as of 8/21, 17:17 UTC. Our logs show the incident started on 8/21, 17:06 UTC and that during the 11 minutes that it took to resolve the issue a small number of customers in the South Central US region experienced data latency and data gaps, as well as possible alert misfires.
- Root Cause: The failure was due to an unexpected service interruption during a service update task.
- Incident Timeline: 11 minutes - 8/21, 17:06 UTC through 8/21, 17:17 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Jeff
