Final Update: Saturday, 02 May 2020 22:01 UTC
We've confirmed that all systems are back to normal with no customer impact as of 05/02, 21:13 UTC. Our logs show the incident started on 05/02, 21:40 UTC and that during 27 minutes that it took to resolve the issue all the customers may have experienced data latency, data gaps and incorrect alert activation issues in Canada central region.
- Root Cause: The failure was due to issues in one of our dependent services.
- Incident Timeline: 27 minutes - 05/02, 21:13 UTC through 05/02, 21:40 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Leela
Initial Update: Saturday, 02 May 2020 21:25 UTC
We are aware of issues within Application Insights and are actively investigating. Some customers in Canada central region may experience Data Latency, Data Gaps and incorrect alert activation
- Work Around: none
- Next Update: Before 05/02 23:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Leela
