Experiencing Data Latency issue in Application Insights Data Export - 04/09 - Resolved
Published Apr 08 2019 09:34 PM 998 Views
Final Update: Tuesday, 09 April 2019 09:52 UTC

We've confirmed that all systems are back to normal with pending backlog processing as of 04/09, 10:00 UTC. Once the backlog is fully processed, customers will be able to see their complete data. Our logs show the incident started on 04/08, 22:30 UTC and that during the 11 hours and 30 minutes that it took to resolve the issue and until full processing of backlog some customers in West US region may have experienced Data latency in their continuous exports.
  • Root Cause: The failure was due to degradation in one of our dependent platform services.
  • Incident Timeline: 11 Hours & 30 minutes - 04/08, 22:30 UTC through 04/09, 10:00 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Mohini Nikam

Update: Tuesday, 09 April 2019 06:08 UTC

We continue to investigate issues within Application Insights. Some customers continue to experience Data latency in the West US Region.
  • Work Around: None
  • Next Update: Before 04/09 10:30 UTC
-Mohini Nikam

Initial Update: Tuesday, 09 April 2019 03:56 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Latency in the West US region.
  • Work Around: None at this time.
  • Next Update: Before 04/09 06:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Jack Cantwell

Version history
Last update:
‎Apr 09 2019 03:11 AM
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