Experiencing Data Access issue in Azure Portal for Many Data Types - 05/19 - Resolved

[Azure-Monitor-Team]

Final Update: Sunday, 19 May 2019 10:09 UTC

We've confirmed that all systems are back to normal with no customer impact as of 05/19, 10:10 UTC. Our logs show the incident started on 05/18, 16:30 UTC and that during the 17 hours 40 minutes that it took to resolve the issue some customers may have experienced failures in dynamic threshold chart while creating dynamic alerts.

• Root Cause: The failure was due to configuration changes in one of our dependent service.
• Incident Timeline: 17 Hours & 40 minutes - 05/18, 16:30 UTC through 05/19, 10:10 UTC
  

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Mohini Nikam

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Initial Update: Sunday, 19 May 2019 07:24 UTC

We are aware of issues within Azure Monitoring Service and are actively investigating. Some customers may experience failures in dynamic threshold chart while creating dynamic alerts .

• Work Around: Ignore the alert while creating the alerts.
• Next Update: Before 05/19 09:30 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Mohini Nikam

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