Experiencing Data Access issue in Azure Portal for Many Data Types - 11/22 - Investigating

[Azure-Monitor-Team]

First published on MSDN on Nov 22, 2018

Final Update: Thursday, 22 November 2018 16:59 UTC

We've confirmed that all systems are back to normal with no customer impact as of 11/22, 15:50 UTC. Our logs show the incident started on 11/22, 15:10 UTC and that during the 40 min that it took to resolve the issue Approximately 7% of customers in West Europe might have experienced data access issues in Azure Portal for Application Insights.

• Root Cause: The failure was due to issues with one of the dependent service.
• Incident Timeline: 40 minutes - 11/22, 15:10 UTC through 11/22, 15:50 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Venkat

Initial Update: Thursday, 22 November 2018 15:59 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Access issue.

• Work Around: none
• Next Update: Before 11/22 18:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Anmol