Final Update: Thursday, 30 September 2021 15:54 UTC
We've confirmed that all systems are back to normal with no customer impact as of 09/30, 15:30 UTC. Our logs show the incident started on 09/30, 13:00 UTC and that during the 2 hours & 30 minutes that it took to resolve some customers may have experienced delayed Activity Log Alerts.
Root Cause: The failure was due to one of our dependent service.
Incident Timeline: 2 Hours & 30 minutes - 09/30, 13:00 UTC through 09/30, 15:30 UTC
We understand that customers rely on Activity Log Alerts as a critical service and apologize for any impact this incident caused.
Initial Update: Thursday, 30 September 2021 15:15 UTC
We are aware of issues within Activity Log Alerts and are actively investigating. Some customers may experience delayed activity Log Alerts.
Work Around: None
Next Update: Before 09/30 19:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience. -Deepika