Experiencing Alerting failure for Metric Alerts - 09/27 - Resolved
Published Sep 27 2019 03:40 AM 891 Views
Final Update: Friday, 27 September 2019 11:57 UTC

We've confirmed that all systems are back to normal with no customer impact as of 09/27, 10:52 UTC. Our logs show the incident started on 09/27, 08:00 UTC and that during the 2 hours & 52 minutes that it took to resolve the issue some of customers experienced alerting failure.
  • Root Cause: The failure was due to deployment in backend service
  • Incident Timeline: 2 Hours & 52 minutes - 09/27, 08:00 UTC through 09/27, 10:52 UTC
We understand that customers rely on Metric Alerts as a critical service and apologize for any impact this incident caused.


Initial Update: Friday, 27 September 2019 10:33 UTC

We are aware of issues within Metric Alerts and are actively investigating. Some customers may experience Alerting failure.
  • Work Around: None
  • Next Update: Before 09/27 14:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.

Version history
Last update:
‎Sep 27 2019 04:59 AM
Updated by: