Final Update: Tuesday, 30 July 2019 06:40 UTC
We've confirmed that all systems are back to normal with no customer impact as of 7/30, 05:05 UTC. Our logs show the incident started on 7/30, 02:55 UTC and that during the 2 hours and 10 minutes that it took to resolve the issue some customers might have experienced Alerting failure issues in South East Australia region.
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Root Cause: The failure was due to issues in one of our backend services.
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Incident Timeline: 2 Hours & 10 minutes - 7/30, 02:55 UTC through 7/30, 05:05 UTC
We understand that customers rely on Log Search Alerts as a critical service and apologize for any impact this incident caused.
-Madhuri Poloju