'You're not eligible for an Azure free account' when trying to sign up with .edu domain account

[Pradeep Kandel]

Hi Team,

I am not sure if this is a suitable place I can raise this however since I was not sure whom to reach I dared to write it here. Apologies in advance.

A university student with .edu domain when trying to sign up for Azure for Students account at https://azure.microsoft.com/en-us/free/students/ is prompting with following message although the expectation was that- a 100$ Azure account would be immediately provisioned.

However, later when I checked into https://www.microsoftazuresponsorships.com/ with the same login, I could see 100$ balance but without a subscription.

Now, I am unable to use this 100$ worth credit. Is there a way to access this offer? Am I missing something here?

PS: Until a month before, it was possible for student users in the same .edu.np domain to sign up for an active Azure for Student subscription with 100$ credit.

Many thanks for your attention. 

Thanks,

Pradeep Kandel

[#2]

Hi @Pradeep Kandel - unfortunately we can't help in this area.  The best next step would be to follow up here:  https://azureforeducation.microsoft.com/en-us/institutions/Contact .

Thanks!

Pete Hauge [MSFT]

[#3]

Many thanks to you @PeterHauge for your suggestion. I have created a SR with the link. Finger crossed. 

Cheers.