error loading environment?

Occasional Visitor

On the creator side, I had trouble getting my labs to show up this morning. I had to log in and out several times before my labs would show up.


When it does show me my labs, I'm getting an error "There was an error loading environment information, so cost estimates displayed below may not be accurate". Later, when I move to another page in Labs, I will get the "Oops, something went wrong. Please try again or go to" message 


On the student side, I get a message that there was a problem loading information about the virtual machines. It eventually stopped and I was able to launch a VM, but it took several attempts. 


Has anyone else had this problem? Any suggestions?



1 Reply

Hi @PaulPhil, sorry to hear that you are seeing this issue. If the issue persists, can you please log a support ticket so that we can investigate further?  Thanks!