Cannot connect to VM tepmlate

[liborpazdera]

The VM template is turned on:

However, when I connect via RDP, it looks like the VM is turned off.

[#2]

@liborpazdera Do you have a solution? I have the same issue.

[#3]

Hi all,

Sometimes you will need to wait a few extra minutes after a VM is started to successfully connect using RDP - this is one reason why you could be seeing this error.

If you continue to see this issue, I recommend logging a support ticket so that the engineering team can look at the lab closer to understand the root cause.

Thanks,
Nicole

[#4]

Meanwhile I think, there is possibly a reboot due to updates - than the few extra minutes can be too few.