Users can't view device on my account portal

Copper Contributor

Hi everybody,

 

I would like my users to be able to retrieve their Bitlocker keys without making a request.

 

All Bitlocker keys are all stored and visible in Azure.

 

However, when they log in to myaccount.microsoft.com, users cannot see their connected device.

 

Do I need to activate an additional setting or give extra rights?

 

Thank's in advance.

4 Replies

@Fred06 check out this article. Let me know if this helps what you are trying to accomplish. 

 

https://365adviser.com/azure/how-to-find-the-bitlocker-recovery-key-in-azure-ad/ 

@caseykraus 

 

Thank you for your response,

 

So I just tested the different ways to access Bitlocker data.

 

In the Azure portal, when I go under User/Device, no computer appears. Same for the new Endpoint.microsoft.com portal.

 

However, when I go directly to Device, I can correctly display the Bitlocker key.

 

I am probably thinking of a registration problem but I am not sure how to solve the case.

 

Here are some screenshots.

 

Thank's in advance.

Does anyone have an idea?

Hi !

 

If it helps, here's what I see in the user portal. (See screenshot)

 

Thank you very much