Oct 21 2020 09:23 AM
We have a customer receiving the above error code with "cannot connect to feeds..." we have tried unsubscribing, uninstalling the RDS Client, and shared the 'get' and 'remove' commands for clean up of potentially older/deleted WVD components. the customer is using Spring update version. Any ideas on possible cause and solutions: please share docs' links if possible.
Some research indicated it was a profile issue. what guidance can we share to also look into troubleshooting?
Oct 21 2020 09:39 AM
correction: the error codes are: 0xCAA70007, 0xC100B00B and 0xC70080057.
Nov 02 2020 10:17 AM
Nov 02 2020 01:14 PM
@SeyedBasim Thank you for the response and additional discovery questions.
The customer CAN access the Feed via the Web portal from the HP; these errors occur only on one HP (w/2VMs). they do not get the same error in the other test-HPs. Unfortunately, I do not have a SS to share, but I can request permission during our next meeting.