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Azure Communication Services Blog
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1,255

Azure Communication Services April 2024 Feature Updates

dayshacarter on Apr 05 2024 06:32 AM
The Azure Communication Services team is excited to share several new product and feature updates released in March 2024...
2,653

NTT DATA and Microsoft pair up to modernize customer communications with generative AI

bobserr on Apr 02 2024 02:38 PM
NTT DATA and Microsoft announce their collaboration for employee and customer experiences with Azure Communication Servi...
1,583

Help customers reach your organization with click-to-call for Microsoft Teams Phone

jamescadd on Mar 26 2024 08:00 AM
Click-to-call for Teams Phone is generally available. Now you can enable your customers to easily reach your organizatio...
1,474

How to Use Artificial Intelligence with Azure Communication Services

dayshacarter on Mar 22 2024 09:41 AM
As artificial intelligence (AI) becomes more sophisticated, the possibilities of how it can be used to enhance your comm...
1,514

Azure Communication Services March 2024 Feature Updates

dayshacarter on Mar 12 2024 01:35 PM
The Azure Communication Services team is excited to share several new product and feature updates released in February 2...
3,115

WhatsApp Business Platform now available for applications built on Azure

bashan on Mar 11 2024 08:00 AM
Azure Communication Services Advanced Messaging is now generally available, enabling developers to send and receive mess...
2,179

Azure Communications Services and Azure Open AI Reimagine Customer Support and Business Insights

dayshacarter on Feb 22 2024 09:37 AM
Contact and support centers are often the first point of contact for customers who need assistance, information, or feed...
2,196

Azure Communication Services February 2024 Feature Updates

dayshacarter on Feb 07 2024 12:21 PM
The Azure Communication Services team is excited to share several new product and feature updates released in January 20...
2,198

Transitioning Smoothly from Twilio Programmable Video to Azure Communication Services

dayshacarter on Jan 30 2024 09:26 AM
Twilio recently announced that their Programmable Video API will be deprecated effective December 5, 2024. Learn how to ...
2,010

Tech Mahindra and Microsoft enhance patient experiences with intelligent communication capabilities

bobserr on Jan 26 2024 08:00 AM
Transforming communication capabilities for Health & Life Sciences
1,527

Tell Us What You Think!

dayshacarter on Jan 19 2024 08:09 AM
Take a few minutes to tell us what you think of Azure Communication Services.  
2,581

Azure Communication Services January 2024 Feature Updates

dayshacarter on Jan 10 2024 10:00 AM
The Azure Communication Services team is excited to share several new product and feature updates released in December 2...
2,930

Wipro and Microsoft combine forces to transform B2C communications in the enterprise

bobserr on Dec 14 2023 07:50 AM
As we round out 2023, it is with great excitement to share that Wipro Limited and Microsoft are working together to help...
3,787

Azure Communication Services December 2023 Feature Updates

dayshacarter on Dec 07 2023 10:09 AM
The Azure Communication Services team is excited to share several new product and feature updates released in November 2...
2,183

Azure Communication Services at DEVintersection & Microsoft Azure + AI Conference

MilanKaur on Dec 04 2023 03:34 AM
Check out our sessions and workshop at the DEVintersection and Azure AI conference in Orlando, Florida.
2,826

Ignite 2023: Creating value with intelligent application solutions for B2C communications

bobserr on Nov 15 2023 07:50 AM
New capabilities for developers to shape the workflows they need to deliver faster, personalized communication experienc...
3,040

HCLTech and Microsoft drive intelligent B2C communications for the enterprise

bobserr on Nov 01 2023 08:00 AM
Bringing the best of HCLTech for Microsoft customers to achieve more through intelligent B2C communications across every...
5,225

Advanced Messaging enables WhatsApp

dayshacarter on Oct 12 2023 04:53 AM
Available in public preview, developers can integrate WhatsApp Business Platform into their applications with Azure Comm...
3,969

Azure Communication Services October 2023 Feature Updates

dayshacarter on Oct 11 2023 01:53 PM
The Azure Communication Services team is excited to share several new product and feature updates released in September ...
3,471

Accelerate customer outcomes with Azure AI Services and Azure Communication Services

bobserr on Sep 25 2023 10:39 AM
Learn how Azure Communication Services and Azure AI, and Azure Cognitive Search can be used to automate and transform yo...
3,638

Azure Communication Services September 2023 Feature Updates

dayshacarter on Sep 12 2023 10:03 AM
The Azure Communication Services team is excited to share several new product and feature updates released in August 202...
4,139

Capgemini and Microsoft are transforming customer experiences with intelligent communications

bobserr on Aug 28 2023 10:20 AM
Microsoft and Capgemini are working together to provide intelligent communication capabilities for enterprises.
7,240

Azure Communication Services August 2023 Feature Updates

dayshacarter on Aug 03 2023 10:16 AM
The Azure Communication Services team is excited to share several new product and feature updates released in July 2023....
3,850

Azure Communication Services July 2023 Feature Updates

dayshacarter on Jul 10 2023 08:39 AM
The Azure Communication Services team is excited to share several new product and feature updates released in June 2023.
8,158

Azure Communication Services Virtual Rooms is now Generally Available

Farrukh_Ghaffar on Jun 14 2023 08:00 AM
Developers can build secure communication experiences using Azure Communication Services Virtual Rooms, which is now Gen...
4,144

Azure Communication Services June 2023 Feature Updates

dayshacarter on Jun 07 2023 08:32 AM
The Azure Communication Services team is excited to share several new product and feature updates released in May 2023. ...
3,856

Azure Communication Services in Healthcare Update – HIMSS & BUILD 2023

ReginaLiang on Jun 01 2023 09:30 AM
AI took center stage at HIMSS23 with announcements from Andor Health, Epic, and Nuance. Amy Berk, Dir. of Population Hea...
4,221

Add first-class calling capabilities to your Windows applications.

jorhiro7 on Jun 01 2023 07:39 AM
The Azure Communication Services Calling SDK for Windows is now generally available.
6,163

Generate and send SMS and Email using Azure OpenAI Services and Azure Communication Services

dayshacarter on May 31 2023 10:08 AM
Learn how to use Azure Communication Services and Azure Open AI Services to quickly send ad hoc SMS and Email messages.
4,066

Azure Communications Services at Microsoft Build

dayshacarter on May 25 2023 01:43 PM
We hope you had a great a time at Microsoft Build.    

Latest Comments

Julio_F14
in Build 2023: Transforming customer experiences with automated, AI-assisted communication on Apr 04 2024 03:17 PM
Hi,From the recording Build AI-assisted communication workflows for customer engagementDoes the sample app is available? The links at the end of the recording doesn't contain exactly what was demonstrated.ThanksJ
0 Likes
Julio_F14
in Build a conversational SMS bot with Azure Communication Services and Azure OpenAI on Apr 04 2024 02:50 AM
@ddemathe, Is it possible to combine Azure Communication Services and Azure bots to handle IVR and restrict on chat flows but enhance the user "desired" actions with AI and with this, trigger some backend processes? thanks!
1 Likes
Jeremy Bradshaw
in Azure Communication Services December 2023 Feature Updates on Mar 20 2024 01:43 PM
@bashan thanks. I wasn't even thinking about the service limits, just about if/how this relates with EXO SMTP relay recommended options. But having now seen the limits I understand and this is pretty cool though I know it's not currently aiming to replace mass mailing services. Thanks and nice featu...
1 Likes
bashan
in Azure Communication Services December 2023 Feature Updates on Mar 19 2024 09:10 AM
@Jeremy Bradshaw Service limits for Azure Communication Services is applicable only to Azure SMTP service endpoint (smtp.azurecomm.net)
0 Likes
Jeremy Bradshaw
in Azure Communication Services December 2023 Feature Updates on Mar 19 2024 06:18 AM
Any chance we can get a follow up blog or comment from @The_Exchange_Team about this topic? It sounds very great, but I wish it was mentioned and condoned here - https://learn.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-usin...
0 Likes