Mar 12 2020
02:45 AM
- last edited on
Nov 30 2021
10:03 AM
by
TechCommunityAP
Mar 12 2020
02:45 AM
- last edited on
Nov 30 2021
10:03 AM
by
TechCommunityAP
We are receiving the health alarm "Some network traffic is not being analyzed" - but CPU and RAM ressoruces are OK. We are running Lightweight Gateway on VMware virtual machine.
Documentation is mentioning "TLS 1.0 is disabled on the ATA Gateway but .Net is set to use TLS 1.2" as a possible issue / resolution when running ATA Gateway or Lightweight Gateway on VMware virtual machines . Is this still an issue and is the documentation correct Talking About TLS 1.0 on one side and TLS 1.2 on the other.
By the way: I already checked the mentioned offload options (TsoEnable, LargeSendOffload, TSO Offload, Giant TSO Offload).
Mar 12 2020 03:02 AM
Solution@cscherb mismatched TLS policy shoudl cause a complete disconnection of the Gateway, not traffic drop, so most likely this is not it.
If the system is not busy (CPU/RAM wise) and configured correctly (High Per power plan, Hyper threading off, full memory and cpu reserved, etc, ) then you need to contact support as diagnostic data will need to be collected to make progress.
Mar 12 2020 03:02 AM
Solution@cscherb mismatched TLS policy shoudl cause a complete disconnection of the Gateway, not traffic drop, so most likely this is not it.
If the system is not busy (CPU/RAM wise) and configured correctly (High Per power plan, Hyper threading off, full memory and cpu reserved, etc, ) then you need to contact support as diagnostic data will need to be collected to make progress.