Can not join to MS Teams - self-service account sign-up by email validation is disabled

%3CLINGO-SUB%20id%3D%22lingo-sub-361259%22%20slang%3D%22en-US%22%3ERe%3A%20Can%20not%20join%20to%20MS%20Teams%20-%20self-service%20account%20sign-up%20by%20email%20validation%20is%20disabled%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-361259%22%20slang%3D%22en-US%22%3EIt%20seems%20your%20org%20has%20a%20azure%20AAD%20instance%20but%20your%20account%20is%20not%20synced%20to%20it!%20I%E2%80%99ve%20had%20these%20problems%20before%20and%20I%20suggest%20calling%20MS%20if%20you%20say%20you%20don%E2%80%99t%20know%20your%20domain%20is%20tied%20to%20an%20instance!%3CBR%20%2F%3EI%E2%80%99ve%20seen%20people%20sign%20up%20for%20different%20services%20with%20the%20org%20mail%20%2C%20creating%20an%20instance!%20In%20other%20cases%20syncing%20their%20accounts%20to%20azure%20AAD%20solved%20the%20issue%3CBR%20%2F%3E%3CBR%20%2F%3EAdam%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-857391%22%20slang%3D%22en-US%22%3ERe%3A%20Can%20not%20join%20to%20MS%20Teams%20-%20self-service%20account%20sign-up%20by%20email%20validation%20is%20disabled%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-857391%22%20slang%3D%22en-US%22%3E%3CP%3Eo%20%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F72542%22%20target%3D%22_blank%22%3E%40adam%20deltinger%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHi%20Adam%2C%20I%20seem%20to%20be%20having%20the%20same%20issue...%20how%20do%20I%20know%20%2F%20how%20can%20I%20sync%20my%20account%20to%20my%20AAD%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-361235%22%20slang%3D%22en-US%22%3ECan%20not%20join%20to%20MS%20Teams%20-%20self-service%20account%20sign-up%20by%20email%20validation%20is%20disabled%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-361235%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20are%20invited%20by%20another%20company%20to%20join%20their%20as%20guest%20to%20their%20MS%20Teams.%20When%20I%20like%20to%20join%20I%20see%20the%20following%20error%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20cannot%20create%20a%20self-service%20Azure%20AD%20account%20for%20you%20because%20rtdynamics.com%20has%20disabled%20self-service%20account%20sign-up%20by%20email%20validation.%20Ask%20%5Bmydomain%5D.com's%20admin%20to%20enable%20EmailVerified%20users%20or%20create%20an%20account%20for%20you.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIt%20looks%20like%20it%20is%20only%20possible%20to%20enable%20%22self-service%20account%20sign-up%20by%20email%20validation%22%20by%20some%20Azure%20CLI%20commands.%20Azure%20portal%20does%20not%20allow%20me%20to%20use%20the%20console%20as%20we%20do%20not%20have%20a%20subscription.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIs%20there%20a%20way%20to%20disable%20Azure%20DE%20for%20our%20domain%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20ideas%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Occasional Visitor

We are invited by another company to join their as guest to their MS Teams. When I like to join I see the following error:

 

We cannot create a self-service Azure AD account for you because rtdynamics.com has disabled self-service account sign-up by email validation. Ask [mydomain].com's admin to enable EmailVerified users or create an account for you.

 

It looks like it is only possible to enable "self-service account sign-up by email validation" by some Azure CLI commands. Azure portal does not allow me to use the console as we do not have a subscription.

 

Is there a way to disable Azure DE for our domain?

 

Any ideas?

2 Replies
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It seems your org has a azure AAD instance but your account is not synced to it! I’ve had these problems before and I suggest calling MS if you say you don’t know your domain is tied to an instance!
I’ve seen people sign up for different services with the org mail , creating an instance! In other cases syncing their accounts to azure AAD solved the issue

Adam
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o @adam deltinger 

Hi Adam, I seem to be having the same issue... how do I know / how can I sync my account to my AAD?