Issue with Image Upload in VIVA Engage via Power Automate

[SudesnaPattnaik]

Hi Experts,

We’re currently using Power Automate to post data in VIVA Engage via the VIVA Engage Post connector. However, despite trying various HTML codes, the images are being posted as links instead of displaying directly.

Please see the attached screenshot for reference. Is there an alternative method to resolve this issue?

Thank you for your help!

[#2]

Hello@SudesnaPattnaik 

Was this ever in a working state? If so, environment changes are a factor. But without additional context, these are some potential causes for this issue:

1. The images are too large.

   1. The maximum dimensions are 7,680 pixels wide and 4,320 pixels high, and the maximum image size is 10 megabytes (MB).

2. Power Automate connectors are not up to date.
3. You may need to convert your images to Base64 and embed them directly in the HTML.
4. Are you using Post message (V2)? An earlier version of "Post message" was deprecated.

I hope this helps. Please let me know if you've already covered those bases.

[#3]

@RobSoto 

Thank you for your response. Here is the workflow:

The Output is as follow:

Gillian Rajam has received "Power Together" eCard from Michelle Abrahams.

Gillian is wonderful to work with, always so friendly and so willing to help. She generously shares her knowledge and is a great example of "power together". It’s a pleasure working with someone so committed to teamwork and collaboration..

Click here: https://xxx

From: Michelle Abrahams

When you click on the link, the image opens. However, we would prefer it to be posted directly as an image. I will try reducing the size to see if that helps.

Thanks,

Sudesna