May 03 2018
03:52 AM
- last edited on
Feb 07 2023
08:00 PM
by
TechCommunityAP
May 03 2018
03:52 AM
- last edited on
Feb 07 2023
08:00 PM
by
TechCommunityAP
Hi
one of my internal user has sent an attachment to other internal user.
the user says that he sent only 5MB attachment and it has failed. he received below message
Delivery has failed to these recipients or groups:
myuser@mydomain.com
Your message is larger than the size limit for messages. Please make it smaller and try sending it again.
how do i trace how much size did the user sent to other user.
With the below command i did check for both the users its 25 MB
PS C:\Windows\system32> get-mailbox myuser@mydomain.com |ft Name, Maxsendsize, maxreceivesize
Name MaxSendSize MaxReceiveSize
---- ----------- --------------
My User 25 MB 25 MB
experts plz guide me, one user is on premises other is online.
Do i need to check send/receive connectors.
Please advice
May 03 2018 05:41 AM
Check your send connector going to Exchange online its probably set to 10 MB
May 03 2018 10:43 AM
The users attachment is only 5MB.
May 04 2018 04:41 AM
do you trust a user to give you the correct information vs the microsoft error message?
May 04 2018 05:20 AM
May 04 2018 10:47 AM - edited May 04 2018 10:51 AM
May 06 2018 09:58 PM
Solutionhi,
for temporary solution for this issue u can ask user to upload the file/document to oneDrive share the link to the required people
mean while u can check o365 admin portal settings & also please check the file which user required to send through mail by sending to your mail address & cross verify.
May 06 2018 10:20 PM
hi,
for temporary solution for this issue u can ask user to upload the file/document to oneDrive share the link to the required people
mean while u can check Office 365 admin portal settings & also please check the file which user required to send through mail by sending to your mail address & cross verify.
May 10 2018 10:00 PM
May 03 2023 06:58 AM
@Ravi kiran Hello, an employee got this message but had not attachments. Any Advice?
May 14 2023 05:39 PM
Seems you are not talking about attachment but Email, please take a look at your connectors as well after the mailbox under Exchange Admin Center
May 24 2023 12:03 PM
May 06 2018 09:58 PM
Solutionhi,
for temporary solution for this issue u can ask user to upload the file/document to oneDrive share the link to the required people
mean while u can check o365 admin portal settings & also please check the file which user required to send through mail by sending to your mail address & cross verify.