Nov 15 2022
01:42 AM
- last edited on
Feb 08 2023
09:53 AM
by
TechCommunityAP
Nov 15 2022
01:42 AM
- last edited on
Feb 08 2023
09:53 AM
by
TechCommunityAP
Hello,
Yesterday we were changing o365 cloud user to on-premises. There was nothing special to migrate, changed his mailbox to shared, imported all mails. Then deleted permanently old account to add old mail as alias to new one (to avoid sync conflicts).
Today user states that his all lifework was in Teams file storage. I've tried to restore users OneDrive via SharePoint Online Management Shell as it said here: Restore a deleted OneDrive - SharePoint in Microsoft 365 | Microsoft Learn but no luck, user site not found (logically, it was perm deleted).
Is there any option to restore permanently deleted user acc?
Nov 15 2022 09:08 AM
Nov 16 2022 12:47 AM
Thx for your reply, but I've already tried that, no luck.
The problem is that I can't open support case directly to Microsoft, don't know when that possibility was removed, but now I am suggested to contact our partner.