organization information not shown, tenant id doesn't exist

New Contributor

hello,

I've created a tenant for testing purposes.

I can't find my organization information within the admin portal.
It shows:

 

image.png

 

 

When I click edit it's not possible to enter these information because I can't choose a preferred language. Maybe because the not editable field "country or region" is not set.

 

image.png

 

 

Any ideas on how to fix that?

 

best regards

dirk

2 Replies

I'm guessing something went wrong in the provisioning process. If it's just a test tenant, provision a new one. You can always open a support case too.

Hey,

I would recommend to open a support case so we can look at your tenant :) please PM me the ticket ID afterwards.
Thanks
Rob