Open up a support case - let us schedule a time or start by mail instead of calling

%3CLINGO-SUB%20id%3D%22lingo-sub-1426414%22%20slang%3D%22en-US%22%3EOpen%20up%20a%20support%20case%20-%20let%20us%20schedule%20a%20time%20or%20start%20by%20mail%20instead%20of%20calling%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1426414%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20everyone%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ei%20open%20up%20a%20support%20case%20at%20Microsoft%20now%20and%20then.%20Normally%20i%20get%20a%20call%20within%205hours.%20But%20normally%20my%20day%20is%20packed%20with%20tasks%2C%20meetings%20and%20installations.%26nbsp%3B%3C%2FP%3E%3CP%3EAnd%20normally%20i%20get%20the%20call%20when%20i'm%20doing%20something%20else.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20know%20that%20during%20Corono%20times%20it%20is%20difficult%20to%20schedule%20a%20time.%20But%20it%20would%20be%20great%20if%20the%20first%20response%20would%20be%20a%20mail%20to%20schedule%20a%20time%20to%20proceed%20with%20the%20problem%20by%20phone.%20Or%20maybe%20there%20are%20already%20some%20answers%20that%20can%20be%20answered%20by%20mail.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhat%20do%20you%20think%20about%20it%3F%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBest%20regards%3C%2FP%3E%3CP%3EStephan%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1426414%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAdmin%20center%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOffice%20365%20Administration%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Highlighted
Frequent Contributor

Hi everyone,

 

i open up a support case at Microsoft now and then. Normally i get a call within 5hours. But normally my day is packed with tasks, meetings and installations. 

And normally i get the call when i'm doing something else.

 

I know that during Corono times it is difficult to schedule a time. But it would be great if the first response would be a mail to schedule a time to proceed with the problem by phone. Or maybe there are already some answers that can be answered by mail.

 

What do you think about it? 

 

Best regards

Stephan

0 Replies