Dec 04 2020
- last edited on
Feb 07 2023
Every time i login on an app i get the same message: "More information required" "Your organization needs more information to keep you account secure".
Then i have the options to Use a different account or Learn more. I can just press Next and the message goes away.
After that i get another message: "Keep your account secure" "Your organization requires you to set up the following methods of proving who you are."
Below that, there is a message: "Success!" "Great job! You have successfully set up your security info. Choose "Done" to continu signing in". "Default sign-in method:"
When i press done, the message goes away. But i keep getting the 2 messages every time i change an app or even a menu option. So to be clear, this happens every time i switch apps. I.e. from Exchange to Azure, to Outlook. When i press "Next" and "Done" i get access to the app. But this is really annoying.
What am i doing wrong? I'm the admin of a small company, and i cannot figure out what setting i changed or need to change. The property "Enable Security Defaults" is already set to no.
Nov 07 2021 02:28 PM
I have the EXACT same issue with a customer of mine. This is occurring for 2 users in a new tenant I setup but NOT to my admin account. I have been holding off enabling MFA for the other users until this issue is resolved. Were you able to get it fixed in 2021? :)
Nov 07 2021 11:49 PM - edited Nov 07 2021 11:50 PM
@BClinton13 No, unfortunately not. I'm still getting this message every time I sign in.
Nov 08 2021 05:32 AM
@MHuberts Roger that. I am actively trying to solve this so if I find the answer I will post here. Thanks for letting me know.
Nov 08 2021 03:39 PM
Nov 09 2021 12:22 AM