Least privilege access to Service Health Dashboard in Office 365

Occasional Contributor

We would like to give some people in support access to the Office 365 Service Health dashboard of our tenant. However, we are looking at a least privileges access for this role, if possible without access to create support tickets. Which role would be accomplishing this in Office 365?

We already tried:

  • the Message Center reader role, but this seems to not include the Service Health Dashboard.
  • the Service Support Administrator then again can open support tickets, which could become costly if many people can open tickets on a Premier contract. 


Is there a more fine-grained role or way to give someone access to only the Service Health Dashboard? Or is there a way to define custom roles? 

1 Reply
best response confirmed by Juan Carlos González Martín (MVP)

No, there isn't a way to create custom roles, we've been asking for this only since O365 launched :) Select the least privileged one from the list here: