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in-place eDiscovery & hold

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Frequent Contributor

Hi experts we are using exchange hybrid environment, 

 i want to export one of my onpremise users 2016 emails, when i do in-place eDiscovery & hold, i am getting below error An unknown error occurred on the search server. Please contact your administrator for assistance. The message from the search server is 'To execute a mailbox search, the user needs to have a SMTP email address.'. experts help me to troubleshoot this issue
1 Reply
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Use an admin account that has a mailbox.