May 05 2017
01:53 AM
- last edited on
Feb 07 2023
08:06 PM
by
TechCommunityAP
May 05 2017
01:53 AM
- last edited on
Feb 07 2023
08:06 PM
by
TechCommunityAP
In the Office Admin portal, usage reports, how are active users calculated?
i.e. What makes a user an active SharePoint user?
May 05 2017 02:33 AM
I guess the user needs to do something in the SPO sites you have: create content, modify content or simply access to the sites cc @Anne Michels
May 05 2017 06:35 AM
Thanks Juan, I guesed as much but we have customers asking for the official definition of what makes and active user.
An additional question, how long after they stop actively using a feature (SharePoint Online) do they stop getting counted in the metrics?
May 05 2017 06:52 AM
May 05 2017 08:58 AM - edited May 05 2017 08:59 AM
May 05 2017 08:58 AM - edited May 05 2017 08:59 AM
So based on the assumption that it measures usage on a daily basis and we wanted average user usage over a period we coudl export the SharePoint Users reposrt to excel and average it.
Have you seen any official MS documentation to back this up as that's what our customers invariably ask for.
May 05 2017 12:42 PM
SolutionHi all,
currently, any user who has interacted with a file (any file created, modified, deleted, shared internally or externally and synched to clients is counted as an active file) is counted as active user for SharePoint. This does not adequately cover others user actions done in SP and we plan to enhance this definition in the future with information about page views.
You can find definition of active usage for all of the reports on Office Support: https://support.office.com/en-us/article/Activity-Reports-in-the-Office-365-admin-center-0d6dfb17-85...
Thanks,
Anne
May 10 2017 05:27 AM
Great, thanks Anne, that was exactly the answer I needed. :)
May 05 2017 12:42 PM
SolutionHi all,
currently, any user who has interacted with a file (any file created, modified, deleted, shared internally or externally and synched to clients is counted as an active file) is counted as active user for SharePoint. This does not adequately cover others user actions done in SP and we plan to enhance this definition in the future with information about page views.
You can find definition of active usage for all of the reports on Office Support: https://support.office.com/en-us/article/Activity-Reports-in-the-Office-365-admin-center-0d6dfb17-85...
Thanks,
Anne