Customer Lockbox access revocation

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MVP

Hi,

 

I understand that Customer Lockbox access is granted for up to 4 hours, after which access is revoked.  Can you explain what exactly happens after 4 hours?  Is the Microsoft Engineer automatically logged off or will access be revoked on next logout?  If the former, will they lose their work?  Is there some sort of timer that shows them how much time they have left?

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