We have four "custom tiles" enabled in our tenant. this is a GLOBAL setting found in Admin Center - Company Profile - Custom Tiles.
These are simply shortcuts to inhouse webpages our company uses. All of the sudden this week, any new user i create and sync to my tenant, they cannot see these four icon tiles on the App Launcher when clicking "View All My Apps".
I have tried to unassign/reassign the entire E3 license. I have tried unassigning/reassigning the Exchange Online license. I have ran numerous resyncs to my on premise Active Directory, still no changes.
Brad McCarthy : If you don't see the custom tile created , make sure you have an Exchange Online mailbox assigned to you and you've signed into your mailbox at least once. These steps are required for custom tiles in Office 365.