Cannot delete mailbox

%3CLINGO-SUB%20id%3D%22lingo-sub-225462%22%20slang%3D%22en-US%22%3ECannot%20delete%20mailbox%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-225462%22%20slang%3D%22en-US%22%3E%3CP%3EAll-%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20am%20having%20a%20major%20issue%20with%20Office%20365%20Exchange%20mailbox.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhen%20using%20Get-Mailbox%2C%20it%20shows%20this%20particular%20account%20in%20the%20list%3B%20however%2C%20when%20you%20try%20to%20remove-mailbox%20and%20enter%20the%20identity%2C%20it%20comes%20back%20with%20User%20'Not%20Found'.%20The%20account%20clearly%20shows%20under%20powershell%20as%20well%20as%20the%20Exchange%20admin%20portal.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-225462%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAdmin%20center%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-225975%22%20slang%3D%22en-US%22%3ERe%3A%20Cannot%20delete%20mailbox%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-225975%22%20slang%3D%22en-US%22%3E%3CP%3ENo%20worries%2C%20glad%20I%20could%20help%20%3AD%3C%2Fimg%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-225798%22%20slang%3D%22en-US%22%3ERe%3A%20Cannot%20delete%20mailbox%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-225798%22%20slang%3D%22en-US%22%3E%3CP%3EAnd%20after%20multiple%20attempts%20by%20Microsoft%20%22support%22%20to%20fix%20this%20issue%3B%20this%20worked!%20Thank%20you.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-225484%22%20slang%3D%22en-US%22%3ERe%3A%20Cannot%20delete%20mailbox%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-225484%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20Ryan%2C%3C%2FP%3E%3CP%3EHave%20you%20tried%20piping%20the%20remove-mailbox%20cmd%20after%20get-mailbox%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Eget-mailbox%20-identity%20%3CI%3Eusername%40domain.com%3C%2FI%3E%20%7C%20remove-mailbox%3C%2FP%3E%3C%2FLINGO-BODY%3E
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New Contributor

All-

 

I am having a major issue with Office 365 Exchange mailbox.

 

When using Get-Mailbox, it shows this particular account in the list; however, when you try to remove-mailbox and enter the identity, it comes back with User 'Not Found'. The account clearly shows under powershell as well as the Exchange admin portal. 

3 Replies
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Hi Ryan,

Have you tried piping the remove-mailbox cmd after get-mailbox?

 

get-mailbox -identity username@domain.com | remove-mailbox

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And after multiple attempts by Microsoft "support" to fix this issue; this worked! Thank you. 

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No worries, glad I could help :D