Cannot activate Office 365

Occasional Visitor

I have an office 365 subscription, and two PCs, a desktop and laptop.  Both are registered to my yahoo account (not work account), but also have the Work/Student account listed.  

 

When I try to download 365, the only option I have is Skype.  I downloaded and installed, and full office was loaded.  However, when I try to run, it says its not registered and can only work on cloud.   When I try to login using my work account it says the admin has to approve .  I am the admin.

 

I have spent hours going in circles between different admin accounts MS 365 Admin, Portal.office.com, admin.microsoft.com trying to find where to connect the dots.   

 

Any help would be appreciated. 

0 Replies