SOLVED

Can no longer see inactive mailboxes in Compliance portal

%3CLINGO-SUB%20id%3D%22lingo-sub-425887%22%20slang%3D%22en-US%22%3ECan%20no%20longer%20see%20inactive%20mailboxes%20in%20Compliance%20portal%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-425887%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20all%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20can%20no%20longer%20see%20inactive%20mailboxes%20in%20the%20Compliance%20portal%20(I%20used%20to%20be%20able%20to).%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI've%20followed%20steps%20listed%20here%20-%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Foffice365%2Fsecuritycompliance%2Fcreate-and-manage-inactive-mailboxes%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Foffice365%2Fsecuritycompliance%2Fcreate-and-manage-inactive-mailboxes%3C%2FA%3E.%20But%20I%20no%20longer%20see%20an%20option%20for%20Data%20Governance%20in%20the%20new%20Compliance%20portal.%20Anyone%20know%20where%20I%20can%20find%20inactive%20mailboxes%20now%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-425887%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAdmin%20Center%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ECompliance%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3Einactive%20mailbox%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-426084%22%20slang%3D%22en-US%22%3ERe%3A%20Can%20no%20longer%20see%20inactive%20mailboxes%20in%20Compliance%20portal%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-426084%22%20slang%3D%22en-US%22%3E%3CP%3EOkay%2C%20I%20found%20it.%20This%20has%20now%20been%20moved%20to%20the%20Protection%20portal%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fprotection.office.com%2Finactivemailbox%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fprotection.office.com%2Finactivemailbox%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIf%20you%20want%20to%20know%20the%20menu%20it's%20under%2C%20Data%20governance%20%26gt%3B%20Retention%20%26gt%3B%203%20dots%20%26gt%3B%20Inactive%20mailboxes%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Contributor

Hi all,

 

I can no longer see inactive mailboxes in the Compliance portal (I used to be able to).

 

I've followed steps listed here - https://docs.microsoft.com/en-us/office365/securitycompliance/create-and-manage-inactive-mailboxes. But I no longer see an option for Data Governance in the new Compliance portal. Anyone know where I can find inactive mailboxes now?

 

1 Reply
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Best Response confirmed by Simon_L (Contributor)
Solution

Okay, I found it. This has now been moved to the Protection portal

 

https://protection.office.com/inactivemailbox

 

If you want to know the menu it's under, Data governance > Retention > 3 dots > Inactive mailboxes