Auto-Expanding Archive Not Working

Occasional Visitor

I have a user that has auto-expanding archive enabled but yesterday he had some issues and I found that his recoverable items were showing as full again.  This is what the information for the user looks like:

Recoverable Items usage
110 GB used, 100.0% of 110 GB, warning at 90.9%
Archive usage
25.98 GB used
Archive Recoverable Items usage
296 GB used
The auto-expanding archive should increase up to 1.5 TB from my understanding, but it doesn't look like it's doing that.  I have a ticket in with Microsoft concerning this.  We do have a litigation hold that is a permanent hold, so that is an issue if we try to clear any of the recoverable items.  Does anyone have any suggestions?
0 Replies