Mar 10 2022
10:50 PM
- last edited on
Feb 07 2023
07:01 PM
by
TechCommunityAP
Mar 10 2022
10:50 PM
- last edited on
Feb 07 2023
07:01 PM
by
TechCommunityAP
I encountered a strange behavor of Microsoft Admin Center. I am pretty sure, it used to work differently before, however MS365 support responded, that this is exactly as it should be.
In short - when assigning a license in MS365 admin center Billing->Licenses section, then all other licenses the user has assigned, are removed.
Full description - Admin Center -> Billing -> Licenses -> [select some license] -> Assign -> [selected some user name] -> Assign" causes all other licenses to be removed from the user. E.g. user "License Test" had MS365 Basic and Power Automate Free and Teams Exploratory licenses assigned. When navigating to licenses, selecting Project Online Essentials license and assigning 1 available license to the User "License Test", the result is that the User "License Test" has now ONLY Project license. All other licenses were released.
Original license list for the User:
Assigning a new license to the User
New license assigned
Result of assigning a license - all other licenses are released
How come this is a feature, not a bug. There is even no warning, that adding a license this way would result releasing all the other licenses. I am also pretty sure, I have used the exact same procedure to assign a new license before without issues.
Nevertheless, MS365 support responded that this is exactly as it should be. Any ideas?
Mar 11 2022 08:21 AM
Feature my... behinds. They had a similar issue few years back, support is clueless as usual. I'm able to reproduce this, and it's definitely a bug, and major one at that (can cause data loss).
@Nino Bilic for awareness. @Tony Redmond to give them a piece of his mind...
Mar 11 2022 08:25 AM
Mar 11 2022 08:27 AM
Mar 14 2022 07:16 AM
Mar 14 2022 08:04 AM
SolutionMar 15 2022 10:07 AM
@Nino Bilic - all good on my side now! Thank you all! I wish I could ask the support guy, how come the behavior that was considered correct, is now again changed...
Mar 14 2022 08:04 AM
Solution