Jan 17 2022 06:04 PM
I had purchased Microsoft Office 2019, but MS Access database (Windows 11 ARM with Parallels Desktop V17 on Mac M1 Pro) crashes as soon as I open/create mdb file. So, I just purchased Microsoft Office 2021 Product Activation Key, but crashes as well.
It does not give any error message. It opens up Access normally. When I create a new database or try to open up existing mdb file, it crashes with no errors; just turns off.
I have tried everything on my end. Completely uninstalling Office 2019 and 2021 many times. Rebuilding Parallels Desktop with the latest Windows 11 ARMs version. Microsoft Access is the only application that is having problems. All other applications are working fine including Word, Excel, PowerPoint, Publisher, OneNotes, Quicken, QuickBooks, Adobe PDF, etc.
Even Mac support and Parallels Desktop support even several Microsoft Tier1 support, and they have no idea why this is happening.
Please help.
Thank you
Jan 17 2022 06:34 PM
Jan 22 2022 10:06 AM
@mbatpatelI am having the exact same problem
Jan 23 2022 01:21 PM
Jan 28 2022 06:23 AM
I am having the same issue. Have tried reinstalling Windows. Access will open, but the minute it tries loading a file it says "the last time you opened <filename> it cause a series error. Do you want to open it?" And when you say "Yes", Access just completely quits. @mbatpatel
Jan 28 2022 07:06 AM
Have you reported this to Microsoft directly? This forum is for peer-to-peer support. It is frequented mostly by other Access developers who volunteer their time to help other developers. For that reason, we're not in a position to address what sounds like a possible bug in the way Windows 11 runs under Parallels.
As an aside, it seems to me that one of the things involved here is the problem is on Windows 11 ARM, which is relatively new. One thing neither of you has included in your posts here is whether you are using 32 bit or 64 bit Office. I don't know if that is a factor in this particular problem, but it's worth considering. It's also important to note what drivers might be available in your environments.
In short, none of the references I can find in a quick internet search offer a definitive answer, but it does look like this just might be a case where Microsoft has yet to address all of the issues for this particular environment. After all, it's been a few months since Windows 11 was actually released, and we all know that the early adopters of new software tend to be the "early testers" for that software.
You might also consult this page for the latest on where Windows 11 stands.
Jan 31 2022 02:42 AM - edited Jan 31 2022 03:24 AM
After updating Access to Microsoft Access 2021 MSO Version 2112 (Build 14827.20158 Klick-und-Los) 64 Bit it now is working.
(+ also installing the latest windows 11 built (22543.1000 rs_prerelease).
New Database is opening and an existing database is starting.
See also the threads:
https://techcommunity.microsoft.com/t5/access/microsoft-access-2021-keeps-on-crashing-mac-m1-pro-par...
https://answers.microsoft.com/en-us/msoffice/forum/all/access-immediately-crashes-when-creating-a-ne...
https://forum.parallels.com/threads/microsoft-access-365-crashes-on-launch.356122/
Jan 31 2022 07:37 AM
I've just tried modifying some App setup for Windows 11 and installed some components as you can see in the attached photos. after installation, MC Access works find on Parallel Desktop V17 on MacOs M1
Jan 31 2022 07:50 AM
Jan 31 2022 08:01 AM
Jan 31 2022 08:17 AM
Jan 31 2022 08:51 AM
Feb 02 2022 05:23 AM
Feb 02 2022 07:02 AM
Feb 02 2022 07:17 AM
Feb 02 2022 07:28 AM
This worked for me too. Thanks! @aquakult
Feb 02 2022 07:48 AM
Hi,
I would just like to add a hint on a Microsoft Feedback suggestion for a long term solution:
Bring Access to Apple Macintosh platform
Maybe one or the other from this thread wants to vote for it.
Servus
Karl
Access News
Access DevCon
Mar 05 2022 05:51 PM
@mbatpatel
Hi, I'm having trouble with the previous step. How did you manage to load office 2021 onto parallels in the first place?
I have tried to download various image files and all of them have the same error "Sorry, there was a problem mounting the file"
Any idea/help would be greatly appreciated
Apr 01 2022 10:25 AM
Apr 01 2022 10:36 AM