Having newly taken on an Internal Communications role, I’ve suddenly found myself ‘in charge’ of our internal social network, which is a little bit daunting to say the least.
Keen for our re-invigorated network to succeed, these are the recurring reminders I’ve set myself for my daily (yes that’s right – daily. Like any other social network platform, Yammer moves quickly!) focus time on Yammer community management.
These used to take me a couple of hours at first, while I was still figuring out what might be required for our particular network. Now that I’m happy with them, I’m managing to get them down to under an hour (sometimes even half an hour) per day:
Some of these things might sound simple, obvious, or even a little bit “Big Brother”, but without regular nurturing, the Yammer space could easily become an inconsistent experience, or worse; barren!
If you’re new to community management too, maybe these regular action items are a good place to start until you find out more about what works for your network.
We've created a simple checklist you can edit for your own network and community management tasks.
I'm Lyndsay Ansell, Internal Communication Specialist at Modality Systems. I'm working to reinvigorate our Yammer network as part of a wider Internal Comms strategy. Having spent the last 4 years working in the UC industry, communication of all forms really interests me, and I'm constantly looking for new ideas and opinions around the subject.
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