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Word won't open on Mac

%3CLINGO-SUB%20id%3D%22lingo-sub-612521%22%20slang%3D%22en-US%22%3EWord%20won't%20open%20on%20Mac%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-612521%22%20slang%3D%22en-US%22%3E%3CP%3EEvery%20time%20I%20try%20to%20open%20a%20previous%20Word%20doc%20I%20created%20I%20get%20messages%20about%20permissions%20and%20I%20cannot%20open%20them.%20If%20I%20open%20a%20blank%20doc%20and%20create%20a%20new%20doc%2C%20it%20will%20not%20let%20me%20save%20it.%20This%20is%20very%20upsetting%20as%20I%20have%20a%20client%20who%20requires%20all%20his%20work%20be%20done%20in%20Word.%3C%2FP%3E%3CP%3EI%20have%20attached%202%20files.%20The%20are%20numbered%201%20%26amp%3B%202.%20That%20is%20the%20order%20I%20receive%20them%20when%20trying%20to%20open%20a%20Word%20365%20doc.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-612598%22%20slang%3D%22en-US%22%3ERe%3A%20Word%20won't%20open%20on%20Mac%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-612598%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F344369%22%20target%3D%22_blank%22%3E%40DialGraphics%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20recently%20ran%20into%20something%20similar..this%20particular%20issue%20was%20fixed%20using%20this%3A%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fappuals.com%2Foffice-2016-grant-access-error-on-macos%2F%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fappuals.com%2Foffice-2016-grant-access-error-on-macos%2F%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIf%20it%20isn't%20specific%20to%20fonts%2C%20its%20most%20likely%20still%20a%20sandbox%20issue%2C%20but%20the%20font%20fix%20resolved%20for%20us.%3C%2FP%3E%3CP%3Ehope%20this%20helps!%3C%2FP%3E%3CP%3E--don%3C%2FP%3E%3C%2FLINGO-BODY%3E
DialGraphics
Occasional Visitor

Every time I try to open a previous Word doc I created I get messages about permissions and I cannot open them. If I open a blank doc and create a new doc, it will not let me save it. This is very upsetting as I have a client who requires all his work be done in Word.

I have attached 2 files. The are numbered 1 & 2. That is the order I receive them when trying to open a Word 365 doc.

1 Reply

@DialGraphics 

We recently ran into something similar..this particular issue was fixed using this:

https://appuals.com/office-2016-grant-access-error-on-macos/

 

If it isn't specific to fonts, its most likely still a sandbox issue, but the font fix resolved for us.

hope this helps!

--don

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