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Word version 15.36 not working on MAC version 10.12.6

mariatrinidad
New Contributor

Hi!

 

I need help. Every time I start my computer an open a word document I have been working on, it doesn't let me save the changes. 

 

For example, I change something in my document and then, when I attached that document to my email, the changes aren't saved, so I lose all the changes and new information I put in. 

 

Please help me! I am doing my dissertation project and have lost a lot of information because if this problem. 

 

Thank you very much!

3 Replies

I already tried to update it to the 16 version, but still doesn't work!

And after the update, I have this message all the time so I cant work in word!

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