Problem with Document Properties when using SharePoint Multi-value Choice fields

[Ralfh Barten]

We have a problem with Word 2016 and the 'Document Information Panel / Document Properties' when we are storing the document within SharePoint Online and have a column which is a Multi value Choice Field (Checkboxes).

Within SharePoint you will see the selected value, but within Word these values are always empty. This is very confusing for users and causes a lot of issues!

Is this a known issue and what's the quickest way to report this bug and make sure it will be fixed asap.

This issue is there since at least december 2016, maybe even longer.

See screenshots below:

Field value Within SharePoint FormField value within SharePoint listField value within Word Document Properties, values are not selected!

[#2]

We are facing the same problem...
Any update on this?

Appreciate your help!

[#3]

Same Problem here and it is a big Issue if the Choice Field is mandatory..

It is also weird that if you select an option, close the window and open it again, the choice is gone.

But if you save the Document after the choice change, it is saved correctly.

[#4]

Check @Marc Anderson post on 'the new DIP', this will fix the issues we currently have within Office 2016. Coming soon....

http://sympmarc.com/2017/11/16/the-new-dip-the-sharepoint-properties-panel-arrives-in-word/