Home

License needed all of a sudden

%3CLINGO-SUB%20id%3D%22lingo-sub-897064%22%20slang%3D%22en-US%22%3ELicense%20needed%20all%20of%20a%20sudden%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-897064%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20have%20VDI%20up%20and%20running%20with%20Windows%2010%20Enterprise%20for%20Virtual%20Desktop%2C%20edition%201903%20(upgraded%20from%20earlier%20version%20I%20think).%20When%20users%20have%20been%20signing%20into%20the%20machine%20they%20have%20been%20getting%20a%20message%20that%20no%20remote%20licensing%20server%20is%20configured%20and%20that%20the%20machine%20will%20stop%20functioning%20after%20a%20number%20of%20days.%20Now%20we%20are%20at%20day%200%20and%20when%20I%20sign%20into%20the%20machine%20it%20says%20that%20it%20will%20disconnect%20me%20after%2060%20minutes.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20was%20under%20the%20impression%20that%20since%20it%20is%20a%20Windows%2010%20machine%20I%20wouldn%E2%80%99t%20need%20to%20provide%20a%20licensing%20server%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-897625%22%20slang%3D%22en-US%22%3ERe%3A%20License%20needed%20all%20of%20a%20sudden%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-897625%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F370437%22%20target%3D%22_blank%22%3E%40Fosselius%3C%2FA%3E%26nbsp%3BYou%20are%20correct%2C%20since%20you%20are%20running%20Windows%2010%20(Client)%20there's%20no%20need%20for%20an%20RDS%20license%20server.%20We%20are%20working%20on%20a%20fix%2C%20meanwhile%20you%20can%20follow%20these%20instructions%20for%20a%20workaround%3A%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fazure%2Fvirtual-desktop%2Ftroubleshoot-vm-configuration%23remote-licensing-model-isnt-configured%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fazure%2Fvirtual-desktop%2Ftroubleshoot-vm-configuration%23remote-licensing-model-isnt-configured%3C%2FA%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EPlease%20let%20us%20know%20whether%20this%20helped.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-899225%22%20slang%3D%22en-US%22%3ERe%3A%20License%20needed%20all%20of%20a%20sudden%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-899225%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F63584%22%20target%3D%22_blank%22%3E%40Pieter%20Wigleven%20(WINDOWS)%3C%2FA%3E%26nbsp%3BI%E2%80%99m%20afraid%20this%20broke%20it%20completely.%20Now%20I%E2%80%99m%20not%20able%20to%20sign%20in%20at%20all%2C%20i%20get%20this%20message%20when%20trying%20now.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20999px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F135836iAF3619CB1B6989E5%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%228686DACC-8308-4896-83E0-F09F116BC23D.png%22%20title%3D%228686DACC-8308-4896-83E0-F09F116BC23D.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-900076%22%20slang%3D%22en-US%22%3ERe%3A%20License%20needed%20all%20of%20a%20sudden%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-900076%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F370437%22%20target%3D%22_blank%22%3E%40Fosselius%3C%2FA%3E%26nbsp%3BLooks%20like%20the%20grace%20period%20has%20expired.%20Could%20you%20remote%20to%20the%20Windows%2010%20Enterprise%20multi-session%20with%20RDP%20using%20the%20MSTSC%20%2FADMIN%20parameter.%20This%20should%20probably%20be%20done%20from%20a%20VM%20in%20the%20same%20subnet%2C%20e.g.%20your%20domain%20controller.%20Alternatively%20assign%20a%20temporary%20public%20IP%20to%20the%20VM.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3ENext%2C%20please%20make%20sure%20all%20Windows%20Updates%20are%20installed%2C%20the%20latest%20update%20should%20have%20a%20mitigation%20for%20this.%20Since%20the%20grace%20period%20has%20expired%20it%20could%20be%20that%20the%20update%20doesn't%20affect%20you%2C%20please%20let%20me%20know%20if%20this%20is%20the%20case.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-902014%22%20slang%3D%22en-US%22%3ERe%3A%20License%20needed%20all%20of%20a%20sudden%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-902014%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F63584%22%20target%3D%22_blank%22%3E%40Pieter%20Wigleven%20(WINDOWS)%3C%2FA%3E%26nbsp%3BI%20have%20accessed%20the%20server%20and%20downloaded%20the%20latest%20updates.%20Performed%20a%20reboot%20but%20it%20had%20no%20effect.%20Version%20of%20the%20operating%20system%20is%201903%20(Installed%20on%202019-06-06%2C%20OsBuild%2018362.418)%20but%20the%20image%20itself%20was%20a%20earlier%20version%20and%20I%20can%20see%20the%20feature%20update%20in%20the%20update%20history.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ELast%20installed%20update%20was%20KB4517389%3C%2FP%3E%3C%2FLINGO-BODY%3E
Fosselius
Occasional Contributor

We have VDI up and running with Windows 10 Enterprise for Virtual Desktop, edition 1903 (upgraded from earlier version I think). When users have been signing into the machine they have been getting a message that no remote licensing server is configured and that the machine will stop functioning after a number of days. Now we are at day 0 and when I sign into the machine it says that it will disconnect me after 60 minutes. 

 

I was under the impression that since it is a Windows 10 machine I wouldn’t need to provide a licensing server?

6 Replies

@Fosselius You are correct, since you are running Windows 10 (Client) there's no need for an RDS license server. We are working on a fix, meanwhile you can follow these instructions for a workaround: 

 

https://docs.microsoft.com/en-us/azure/virtual-desktop/troubleshoot-vm-configuration#remote-licensin...

 

Please let us know whether this helped. 

@Pieter Wigleven (WINDOWS) I’m afraid this broke it completely. Now I’m not able to sign in at all, i get this message when trying now. 

 

8686DACC-8308-4896-83E0-F09F116BC23D.png

@Fosselius Looks like the grace period has expired. Could you remote to the Windows 10 Enterprise multi-session with RDP using the MSTSC /ADMIN parameter. This should probably be done from a VM in the same subnet, e.g. your domain controller. Alternatively assign a temporary public IP to the VM.

 

Next, please make sure all Windows Updates are installed, the latest update should have a mitigation for this. Since the grace period has expired it could be that the update doesn't affect you, please let me know if this is the case. 

@Pieter Wigleven (WINDOWS) I have accessed the server and downloaded the latest updates. Performed a reboot but it had no effect. Version of the operating system is 1903 (Installed on 2019-06-06, OsBuild 18362.418) but the image itself was a earlier version and I can see the feature update in the update history. 

 

Last installed update was KB4517389

@Pieter Wigleven (WINDOWS)  We're also seeing this error. Running 19.03 & updated to the patches released yesterday (Tuesday 10/8/2019, including KB4517389).

 

We followed the instructions at https://docs.microsoft.com/en-us/azure/virtual-desktop/troubleshoot-vm-configuration#remote-licensin...

 

This simply changed the error from "Remote Desktop licensing mode is not configured" to "No remote licensing server is configured".

@Nicholas Semenkovich @Fosselius - we've updated the instructions that can be found under: https://docs.microsoft.com/en-us/azure/virtual-desktop/troubleshoot-vm-configuration#remote-desktop-...

 

Could you please see if this works? Please make sure you disable the Remote Desktop licensing mode. per the instructions.

Related Conversations
Extentions Synchronization
Deleted in Discussions on
3 Replies
Tabs and Dark Mode
cjc2112 in Discussions on
36 Replies
flashing a white screen while open new tab
Deleted in Discussions on
14 Replies
Stable version of Edge insider browser
HotCakeX in Discussions on
35 Replies
How to Prevent Teams from Auto-Launch
chenrylee in Microsoft Teams on
29 Replies