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Cannot get past "connecting to remote port"

%3CLINGO-SUB%20id%3D%22lingo-sub-559921%22%20slang%3D%22en-US%22%3ECannot%20get%20past%20%22connecting%20to%20remote%20port%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-559921%22%20slang%3D%22en-US%22%3E%3CP%3EEvery%20time%20I%20try%20to%20connect%20through%20the%20web%20client%20it%20fails%20at%20%22connecting%20to%20remote%20port%22.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-571404%22%20slang%3D%22en-US%22%3ERe%3A%20Cannot%20get%20past%20%22connecting%20to%20remote%20port%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-571404%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F332652%22%20target%3D%22_blank%22%3E%40ian11230%3C%2FA%3E%26nbsp%3B%3A%20Can%20you%20try%20running%20the%20Windows%20Virtual%20Desktop%20diagnostic%20cmdlets%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fazure%2Fvirtual-desktop%2Fdiagnostics-role-service%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fazure%2Fvirtual-desktop%2Fdiagnostics-role-service%3C%2FA%3E%26nbsp%3B%3F%20If%20you%20run%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CPRE%3EGet-RdsDiagnosticActivities%20-TenantName%20%26lt%3BtenantName%26gt%3B%20-ActivityType%20Connection%20-Outcome%20Failure%3C%2FPRE%3E%0A%3CP%3Eyou%20should%20get%20some%20failed%20connection%20activities.%20Once%20you%20do%2C%20pick%20one%20of%20the%20failed%20activities%20and%20copy%20the%20ActivityId%2C%20then%20run%3A%3C%2FP%3E%0A%3CPRE%3E(Get-RdsDiagnosticActivities%20-TenantName%20%26lt%3BtenantName%26gt%3B%20-ActivityId%20%26lt%3BactivityId%26gt%3B%20-Detailed).Errors%3C%2FPRE%3E%0A%3CP%3Eto%20see%20the%20reason%20it%20failed.%3C%2FP%3E%3C%2FLINGO-BODY%3E
ian11230
Occasional Contributor

Every time I try to connect through the web client it fails at "connecting to remote port".

1 Reply

@ian11230 : Can you try running the Windows Virtual Desktop diagnostic cmdlets: https://docs.microsoft.com/en-us/azure/virtual-desktop/diagnostics-role-service ? If you run

 

Get-RdsDiagnosticActivities -TenantName <tenantName> -ActivityType Connection -Outcome Failure

you should get some failed connection activities. Once you do, pick one of the failed activities and copy the ActivityId, then run:

(Get-RdsDiagnosticActivities -TenantName <tenantName> -ActivityId <activityId> -Detailed).Errors

to see the reason it failed.

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