Cannot get past "connecting to remote port"

Copper Contributor

Every time I try to connect through the web client it fails at "connecting to remote port".

1 Reply

@ian11230 : Can you try running the Windows Virtual Desktop diagnostic cmdlets: https://docs.microsoft.com/en-us/azure/virtual-desktop/diagnostics-role-service ? If you run

 

Get-RdsDiagnosticActivities -TenantName <tenantName> -ActivityType Connection -Outcome Failure

you should get some failed connection activities. Once you do, pick one of the failed activities and copy the ActivityId, then run:

(Get-RdsDiagnosticActivities -TenantName <tenantName> -ActivityId <activityId> -Detailed).Errors

to see the reason it failed.