Home

Problem installing Cumulative Update Windows Server 2016

%3CLINGO-SUB%20id%3D%22lingo-sub-286617%22%20slang%3D%22en-US%22%3EProblem%20installing%20Cumulative%20Update%20Windows%20Server%202016%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-286617%22%20slang%3D%22en-US%22%3E%3CP%3EHi!%3C%2FP%3E%3CP%3EWe%20have%20a%20Citrix%20VDA%20running%20on%20Windows%20Server%202016%2C%20and%20trying%20to%20install%26nbsp%3BCumulative%20Update%202018-10%20but%20after%20the%20restart%20the%20process%20stops%20at%2099%25%20and%20then%20the%20installation%20reverts.%3C%2FP%3E%3CP%3ESame%20thing%20happens%20when%20I%20try%26nbsp%3B%3CSPAN%3ECumulative%20Update%202018-11.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EBut%20all%20the%20other%20Updates%20works%2C%20for%20example%3A%3C%2FSPAN%3E%3C%2FP%3E%3CUL%3E%3CLI%3E%3CSPAN%3E2018-11%2C%20update%20for%20Windows%20Server%202016%3CBR%20%2F%3E%3C%2FSPAN%3E%3C%2FLI%3E%3C%2FUL%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20have%20tried%20the%20following%20things%3A%3C%2FP%3E%3CUL%3E%3CLI%3ERenamed%20the%26nbsp%3Bsoftwaredistribution%20folder%3C%2FLI%3E%3CLI%3ETried%20manually%20install%3C%2FLI%3E%3CLI%3ERun%20DISM-commands%20with%20no%20errors%3C%2FLI%3E%3CLI%3ERun%20SFC%20%2FScannow%20no%20errors%3C%2FLI%3E%3C%2FUL%3E%3CP%3EThe%20error%20I%20see%20in%20the%20log%20is%3A%3C%2FP%3E%3CP%3E%3CEM%3EEvent%2020%2C%20WindowsUpdateClient%3C%2FEM%3E%3C%2FP%3E%3CP%3E%3CSTRONG%3EInstallation%20error%3A%3C%2FSTRONG%3E%20It%20was%20not%20possible%20to%20install%20the%20Update%2C%20cause%20error%200x800F0922%3A%202018-10%2C%26nbsp%3BCumulative%20Update%20for%20Windows%20Server%202016%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EDo%20anyone%20here%20have%20a%26nbsp%3Bsuggestion%20what%20I%26nbsp%3Bcould%20try%20more%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBest%20regards%3C%2FP%3E%3CP%3EGustav%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-286617%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3Ecumulative%20updates%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EWindows%20Server%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EWindows%20Update%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-353465%22%20slang%3D%22en-US%22%3ERe%3A%20Problem%20installing%20Cumulative%20Update%20Windows%20Server%202016%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-353465%22%20slang%3D%22en-US%22%3EHave%20the%20same%20issue.%20Did%20you%20ever%20find%20a%20fix%20for%20this%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-287018%22%20slang%3D%22en-US%22%3ERe%3A%20Problem%20installing%20Cumulative%20Update%20Windows%20Server%202016%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-287018%22%20slang%3D%22en-US%22%3E%3CBLOCKQUOTE%3E%3CP%3E%3CEM%3E%22But%20all%20the%20other%20Updates%20works%2C%20for%20example%3A%202018-11%2C%20update%20for%20Windows%20Server%202016%22%3C%2FEM%3E%3C%2FP%3E%3C%2FBLOCKQUOTE%3E%3CP%3E%3CSPAN%3EI%20meant%20that%20the%20only%20updates%20thats%20have%20problems%20with%20the%20installation%20is%26nbsp%3BCumulative%20Updates%2C%20every%20other%20update%20works%20to%20install.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3EThank%20you%20for%20the%20respond%2C%20I%20tried%20to%20clear%20the%20Windows%5CTemp%20but%20with%20no%20success.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EBest%20regards%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3EGustav%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-286754%22%20slang%3D%22en-US%22%3ERe%3A%20Problem%20installing%20Cumulative%20Update%20Windows%20Server%202016%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-286754%22%20slang%3D%22en-US%22%3E%3CP%3E%3CEM%3E%22But%20all%20the%20other%20Updates%20works%2C%20for%20example%3A%202018-11%2C%20update%20for%20Windows%20Server%202016%22%3C%2FEM%3E%3C%2FP%3E%0A%3CP%3ENot%20sure%20what%20is%20meant%20here.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EA%20shot%20in%20the%20dark.%3C%2FP%3E%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fsupport.microsoft.com%2Fen-ie%2Fhelp%2F4094128%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.microsoft.com%2Fen-ie%2Fhelp%2F4094128%3C%2FA%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-465098%22%20slang%3D%22en-US%22%3ERe%3A%20Problem%20installing%20Cumulative%20Update%20Windows%20Server%202016%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-465098%22%20slang%3D%22en-US%22%3E%3CP%3Esame%20problem%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ecan%20be%20solve%20%3F%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-466455%22%20slang%3D%22en-US%22%3ERe%3A%20Problem%20installing%20Cumulative%20Update%20Windows%20Server%202016%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-466455%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CBLOCKQUOTE%3E%3CHR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F322551%22%20target%3D%22_blank%22%3E%409POL%3C%2FA%3E%26nbsp%3Bwrote%3A%3CBR%20%2F%3E%3CP%3Esame%20problem%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3Ecan%20be%20solve%20%3F%3F%3C%2FP%3E%0A%3CHR%20%2F%3E%3C%2FBLOCKQUOTE%3E%0A%3CP%3E%3CBR%20%2F%3EI'd%20start%20a%20new%20thread%20detailing%20your%20issues%2C%20no%20one%20knows%20what%20you're%20asking.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-480803%22%20slang%3D%22en-US%22%3ERe%3A%20Problem%20installing%20Cumulative%20Update%20Windows%20Server%202016%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-480803%22%20slang%3D%22en-US%22%3E%3CP%3EMost%20failures%20I%20have%20seen%20when%20installing%20cumulative%20updates%20have%20been%20related%20to%20disk%20space.%20The%20cumulative%20updates%20are%20rather%20large.%20If%20the%20C%20drive%20has%20less%20than%205GB%20of%20free%20space%20I%20would%20recommend%20cleaning%20it%20up%20or%20expanding%20the%20drive%2C%20then%20try%20again.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ERegards%2C%3C%2FP%3E%3CP%3EAkshay%26nbsp%3B%3C%2FP%3E%3CP%3EWindows%20Admin%20at%20%3CA%20href%3D%22https%3A%2F%2Fwww.apps4rent.com%22%20target%3D%22_blank%22%20rel%3D%22noopener%20nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3EApps4Rent%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-480806%22%20slang%3D%22en-US%22%3ERe%3A%20Problem%20installing%20Cumulative%20Update%20Windows%20Server%202016%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-480806%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F242089%22%20target%3D%22_blank%22%3E%40Gustav%20Larsmark%3C%2FA%3E%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMost%20failures%20I%20have%20seen%20when%20installing%20cumulative%20updates%20have%20been%20related%20to%20disk%20space.%20The%20cumulative%20updates%20are%20rather%20large.%20If%20the%20C%20drive%20has%20less%20than%205GB%20of%20free%20space%20I%20would%20recommend%20cleaning%20it%20up%20or%20expanding%20the%20drive%2C%20then%20try%20again.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ERegards%2C%3C%2FP%3E%3CP%3EAkshay%3C%2FP%3E%3CP%3EWindows%20Admin%20at%20%3CA%20href%3D%22https%3A%2F%2Fwww.apps4rent.com%22%20target%3D%22_blank%22%20rel%3D%22noopener%20nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3EApps4Rent%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-480820%22%20slang%3D%22en-US%22%3ERe%3A%20Problem%20installing%20Cumulative%20Update%20Windows%20Server%202016%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-480820%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F286076%22%20target%3D%22_blank%22%3E%40djello%3C%2FA%3E%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F51719%22%20target%3D%22_blank%22%3E%40Dave%20Patrick%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3ESorry%20for%20the%20late%20answer%20and%20I%C2%B4m%20sad%20to%20tell%20you%20that%20we%20never%20found%20a%20solution%20for%20the%20problem.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3EAfter%20I%20tried%20for%20a%20long%20time%20on%20my%20own%2C%20I%20created%20a%20case%20with%20the%20professional%20support.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3EWe%20tried%20many%20different%20fixes%20without%20solving%20the%20issue%2C%20so%20the%20final%20fix%20%2F%20workaround%20was%20to%20reinstall%20the%20hole%20image.%20But%20there%20could%20be%20one%20solution%20for%20you%20to%20try%20and%20that%C2%B4s%20the%20in-place%20upgrade%20that%20I%20have%20used%20as%20a%20fix%20for%20a%20similar%20problem%20before%2C%20but%20we%20had%20a%20configuration%20this%20time%20that%20wasn%E2%80%99t%20playing%20along%20so%20nice%20with%20this.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3EHope%20that%20maybe%20could%20help%20you!%20If%20you%20have%20more%20questions%20regarding%20this%20just%20tell%20me.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F318732%22%20target%3D%22_blank%22%3E%40Akshay_Mane%3C%2FA%3Ethe%20server%20that%20got%20this%20problem%20had%2023%20gb%20free%20space%20on%20the%20C-drive%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EBest%20regards%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3EGustav%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
Gustav Larsmark
New Contributor

Hi!

We have a Citrix VDA running on Windows Server 2016, and trying to install Cumulative Update 2018-10 but after the restart the process stops at 99% and then the installation reverts.

Same thing happens when I try Cumulative Update 2018-11.

 

But all the other Updates works, for example:

  • 2018-11, update for Windows Server 2016

 

We have tried the following things:

  • Renamed the softwaredistribution folder
  • Tried manually install
  • Run DISM-commands with no errors
  • Run SFC /Scannow no errors

The error I see in the log is:

Event 20, WindowsUpdateClient

Installation error: It was not possible to install the Update, cause error 0x800F0922: 2018-10, Cumulative Update for Windows Server 2016

 

Do anyone here have a suggestion what I could try more?

 

Best regards

Gustav

 

 

8 Replies

"But all the other Updates works, for example: 2018-11, update for Windows Server 2016"

Not sure what is meant here.

 

A shot in the dark.

https://support.microsoft.com/en-ie/help/4094128

 

 

 

"But all the other Updates works, for example: 2018-11, update for Windows Server 2016"

I meant that the only updates thats have problems with the installation is Cumulative Updates, every other update works to install.

 

Thank you for the respond, I tried to clear the Windows\Temp but with no success.

 

Best regards

Gustav

Have the same issue. Did you ever find a fix for this?

same problem

 

can be solve ??

 


@9POL wrote:

same problem

 

can be solve ??



I'd start a new thread detailing your issues, no one knows what you're asking.

 

 

Most failures I have seen when installing cumulative updates have been related to disk space. The cumulative updates are rather large. If the C drive has less than 5GB of free space I would recommend cleaning it up or expanding the drive, then try again.

 

Regards,

Akshay 

Windows Admin at Apps4Rent

@Gustav Larsmark  

 

Most failures I have seen when installing cumulative updates have been related to disk space. The cumulative updates are rather large. If the C drive has less than 5GB of free space I would recommend cleaning it up or expanding the drive, then try again.

 

Regards,

Akshay

Windows Admin at Apps4Rent

@djello

@Dave Patrick 

Sorry for the late answer and I´m sad to tell you that we never found a solution for the problem.

After I tried for a long time on my own, I created a case with the professional support.

 

We tried many different fixes without solving the issue, so the final fix / workaround was to reinstall the hole image. But there could be one solution for you to try and that´s the in-place upgrade that I have used as a fix for a similar problem before, but we had a configuration this time that wasn’t playing along so nice with this.

 

Hope that maybe could help you! If you have more questions regarding this just tell me.

 

@Akshay_Manethe server that got this problem had 23 gb free space on the C-drive

 

Best regards

Gustav

Related Conversations
Extentions Synchronization
Deleted in Discussions on
3 Replies
Tabs and Dark Mode
cjc2112 in Discussions on
36 Replies
flashing a white screen while open new tab
Deleted in Discussions on
14 Replies
Stable version of Edge insider browser
HotCakeX in Discussions on
35 Replies
How to Prevent Teams from Auto-Launch
chenrylee in Microsoft Teams on
29 Replies