InstallShiled Error

Frequent Contributor

I am trying to install an application on Windows Server 2016 but get this error. I have restarted the Windows Installer Service. Any other ideas?

Error Code: -5001 : 0x80070002
Error Information:
>setup.cpp (142)
@Windows 8.1 / Server 2012 R2 Service Pack 0 (14393)
IE Version: 9.11.14393.0
3 Replies
I'd ask the application developer for help with this.

@Dave Patrick 

I contacted Dell, apparently it had something to do with anti-virus software. Thanks!

Good news, glad to hear issue is sorted.



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